New Appliances

In the spring of 2012, our neighborhood Best Buy closed its doors. But before it did, they offered bargain prices on all their inventory. I took advantage of the sale and bought a LG double oven and microwave at 50 percent off normal retail prices, saving us approximately $1,700. Best Buy bubble-wrapped both appliances, which were floor models, and we hauled them home.

For over a year, we've been storing the double oven in the garage and the microwave in the basement, both still bubble-wrapped. Yesterday, we decided it was time to unwrap both appliances and make sure we have all the parts. We discovered the microwave is missing three pieces.

When I purchased the appliances, I also bought extended warranties, two-years on the microwave and five-years on the double oven, but the warranties mainly cover performance. Nevertheless, we decided to see if Best Buy would help us with the missing parts and took a trip to the nearest store with receipt in hand. Without hesitation, Best Buy ordered the parts for pick up in their store at no cost to us. That's impressive customer service!

And to make yesterday even better, the replacement cooktop arrived in perfect condition. Onwards and upwards!