The bathroom project has been going on for two weeks. By now we should have been within a few days of completion. But late morning yesterday, everything came to a screeching halt.
After the tile man and general contractor left, I decided to take a look before the plumber and mirror man arrived. I'm glad I did. First I discovered the wrong counter top had been installed. It's supposed to be a matte finish, but we got the glossy version. And then I noticed the tile work on the wall with all the plumbing was entirely unacceptable.
Our designer is off on Fridays, so I ended up communicating with one of the owners. After stumbling through an explanation of what was wrong with the tile, it occurred to me I could take a picture with my iPhone and send it to him. I had never sent a photo with my phone before, and rarely use text messaging. But I quickly figured it out and the photo expedited everything. No one needed to come to the house to see the problem. The plumber was quickly cancelled; the counter top was reordered; and the tile man was added to next week's schedule.
Although I'm more tech-savvy than most of my friends, I still have a lot to learn and don't take full advantage of all my tech tools. Yesterday was a real eye-opener. I'm now aware of a whole new way of doing business and I'm not afraid to use it.
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